A Guide to Chase Purchase Protection Benefits


If you have a Chase card, Chase purchase protection will cover your eligible purchases. This kicks in when a new purchase is damaged or stolen. You can file a claim to get the item repaired, replaced, or reimbursed. It’s one of many Chase credit card benefits you’ll find, along with extended warranty coverage, return protection, price protection, and travel insurance.

All Chase credit cards have purchase protection, as it’s one of the standard benefits. Only some Chase cards have those other coverages. In this guide, you’ll learn what’s covered, how to file a claim with the card issuer, and purchase protection limits for every Chase card.

Chase purchase protection: What’s covered?

Chase purchase protection covers theft or damage to new retail purchases for 120 days after the purchase date. You must pay for the purchase, or at least a portion of it, with your Chase card or rewards from your Chase card. This means your credit card purchase protection also covers items paid for with Chase Ultimate Rewards points.

There are limits to how much Chase purchase protection pays for eligible claims. The maximum is either the amount you paid for the purchase with your Chase card or your Chase card’s per-claim limit, whichever is less. For example, many Chase cards have a per-claim limit of $500. If you have one of those cards, then the purchase protection benefit will pay up to $500 on a single claim.

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In addition, Chase cards have a separate total limit — either per card account or per year. If the limit is per card account, that’s the maximum purchase protection benefits you can receive with that Chase credit card.

What’s not covered

There are many situations and purchase types that aren’t covered by Chase purchase protection. Examples include:

  • Items that mysteriously disappear with no evidence of a wrongful act
  • Used and pre-owned items (refurbished items are covered if accompanied by a warranty)
  • Antiques and collectibles
  • Motorized vehicles including boats, automobiles, and aircraft, as well as their accessories
  • Computer software
  • Items purchased for resale, professional, or commercial use
  • Animals and living plants
  • Medical equipment
  • Perishable or consumable items, such as cosmetics, perfumes, and rechargeable batteries

If you want to know more about what is and isn’t covered, review the guide that came with your Chase credit card.

Purchase protection limits

Below are the purchase protection limits, along with the annual fees, for every Chase credit card. If you’re comparing credit cards based on purchase protection coverage, you can see what each one offers here.

View more information: https://www.fool.com/the-ascent/credit-cards/chase-purchase-protection/

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